Training ke acchi aur badiyaa dono pehlu the
Main WFHI ki training aur onboarding process ke baare mein bataana chahti hoon ki mujhe mixed experience mila. Sabse pehle toh baat karungi ki training material kuch parts mein clear aur samajhne laayak thi. Jo steps diye gaye the use karte waqt mujhe clarity mili ki kaise software mein login karna hai, dialer ka use karna hai, aur database kaise manage karna hai. Ye toh theek tha aur mujhe laga ki ye onboarding thoda smooth hai. Lekin dusri taraf, explanation mein bahut confusion bhi thi ek dum se, jaise ki kai bar instructions repeat hoti thi, aur kuch functionalities ke baare mein clear nahi bataya gaya tha. Mujhe lagta hai ki training mein thoda aur detail mein jaake walkthrough karna chahiye tha taaki new users ko aasaani ho. Auto updates ka impact bhi kuch samajh nahi aaya, kyunki koi clear note nahi thi ki update ke baad kya changes hain. Overall training process thoda adhura laga mujhe, thoda jyada patience ki zarurat thi. Lekin ek positive baat yeh thi ki telephonic support se jab main contact kiya toh unhone mujhe guide kiya ki kis hisaab se next steps lene hain. Toh dono acchi aur badiyaa pehlu is onboarding mein saamne aye.