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WFHI review

Training kaafi frustrating raha, problem hone pe support bhi slow tha

2 out of 52 of 5Unverified experienceTraining and onboarding

Training kaafi frustrating raha, problem hone pe support bhi slow tha

Maine training aur onboarding process start kiya tha, aur initially toh laga sab theek chalega. Lekin jab koi dikkat aayi, jaise ki software ke kuch features samajhne mein confusion hua, support response itna quick nahi tha. Training material mein bhi kuch cheezein unclear thi, jo mujhe baar baar contact karna pada support line se. Workflow samajhne mein kaafi time laga aur onboarding ke dauraan software glitches face kiye. Dialer aur calling tools mein bhi problems aaye, calls drop hoti rahi, database sync karne mein bhi issue hua. Automatic updates ke baare mein inform karne ka tarika bhi complicated tha aur koi clear notification nahi mila. Sign-up aur payment process thoda smooth tha, yehi ek cheez thi jo theek lagi. Lekin overall, jab system kaam karne laga toh bhi navigation tough tha aur training sessions mein clarity kam thi. Mujhe lagta hai ki onboarding flow thoda aur user-friendly banaya ja sakta tha, taaki naye users ko zyada pareshani na ho. Agar training aur support response better hote toh experience improve ho sakta tha, par abhi ke liye main isse sirf average rating dunga.

Ankit RamachandranDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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