Training kaafi alag tha, par expectations se match nahi hua
Maine training shuru ki toh socha tha ki setup effortless hoga, aur zyada ongoing help milegi. Par onboarding ke waqt zyada tar steps one-off jaise lage, ek baar complete karne pe bas chal jaayega socha tha maine. Training mein kuch cheezein achhi thi jaise ki dialer tools ka demo, magar jo continual updates aur naye workflows samjhaye jaate wo expected se kam the. Pehle soch rahi thi ki automatic updates mujhe baar-baar naye modules samjhate rahenge, par zyada tar time unko ignore karna padta tha kyunki repeated content lagta tha. Database setup karke mujhe laga ki ye feature useful hoga mera workflow streamline karne ke liye, par integration mein thoda complex aur require karta hai baar-baar manual intervention. Support ne kuch baar call buttons pe assist kiya, par wo bhi inconsistent tha. Billing aur payment process thoda confusing laga mujhe, steps clear nahi the signup ke dauran. Overall, mujhe laga ki initial training aur onboarding experience utna smooth ya engaging nahi jo main expect kar rahi thi, ongoing engagement bhi limited mili, is wajah se feel hua ki zyada self-driven rehna pad raha hai, jo mere liye thoda frustrating tha. Phir bhi software ke basics samajhne mein training madad ki, par jo expectations thi regarding seamless, one-stop solution wo puri nahi hui thi.