Training ka tareeka thoda ajeeb laga, pehle ki jo aadat thi usse kafi alag
Maine WFHI ki training aur onboarding ko use karte waqt jo mujhe sabse bada surprise mila woh ye tha ki iska andaaz mere pehle experience se kafi alag tha. Pehle jo training programs maine use kiye the, unmein zyada interactive sessions aur step-by-step guided workflows the, lekin yahan training thodi zyada automated aur text-heavy lagi. Onboarding flow mein bhi mujhe laga ki kuch essential cheezein customize karne ka option missing tha, jiski wajah se mera setup itna smooth nahi tha jitna main expectation karta tha. Dialer aur calling tools kaafi specific tareeke se bana hua tha, par unke instructions zyada clear feel nahi huye mere liye, especially jab main kuch complex workflows samajh raha tha. Database jo offer karte hain, woh useful tha, par training mein usse properly address nahi kiya gaya tha. Support team se milne wali help thodi limited lagi mujhe, aur automatic updates ne kai baar roz ke kaam mein interruption dala. Main sochta hoon ki WFHI ko apne onboarding aur training modules mein thoda aur clarity aur personalization add karni chahiye, warna jo main pehle use karta tha usse comparison mein ye thoda kam hai. Isliye main is experience ko 2 stars deta hoon, kyunki expectations se zyada challenging raha.