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WFHI review

Training ka response thoda slow tha, ye toh surprising tha

2 out of 52 of 5Verified customerTraining and onboarding

Training ka response thoda slow tha, ye toh surprising tha

Main training aur onboarding ke dauran support se kaafi expectations rakhta tha, especially jab questions aaye about using the calling tools and database features. Jo cheez surprisingly slow lagi woh thi unka response time, jab mujhe urgent madad ki zarurat thi. Kabhi-kabhi call ya email ka jawab milne mein zyada der lagti thi, jo thoda frustrating tha kyunki workflow interrupt ho jata tha. On the other hand, jo information mili thi woh generally useful thi, aur training material kaafi detailed tha, jo mujhe samajhne mein madad kiya. Main yeh bhi samjhta hoon ki support team busy rahti hogi, par itna slow hona mujhe thoda ajeeb laga. Thoda aur proactive aur quick response expected tha. Despite this, training content aur software ke features mere liye theek-theek support kar rahe the. Overall, thodi slow response ne mera impression thoda kam strong kiya.

Sachin DasPunjab, IndiaExperience: Published:
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