Training ka response tha acha, par onboarding mein thoda confusion hua
Jab main training shuru kiya, toh logon ka response time acha tha; har sawal ka jawab milta tha thoda time mein. Sabse pehle jo onboarding flow tha, usmein thoda confusion tha mere liye because har step pe clear instructions nahi the. Training sessions kaafi detailed the aur step by step cover kiya gaya ki software kaise use karna hai, especially calling tools aur dialer ke baare mein. Lekin kabhi kabhi mujhe lagta tha ki agar zyada personalised support milti toh shayad main jaldi ready ho jata. Database feature bhi sahi hai; iska use mera workflow ko suit karta hai, par thoda zyada practice ki zaroorat thi. Automatic updates ke baad kuch naye features aaye jo kaam ko simple banate hain, par mujhe thoda samajhna pada unko. Telephonic support ka experience mixed tha, kuch baar toh timely help mili aur kuch baar wait bhi karna padha. Payment aur invoicing ka jo process tha, wo simple tha aur main confidently handle kar paya sab. Overall, training acha tha par onboarding mein clarity aur better communication ki thodi kami thi.