Training ka overall experience thoda disappointing tha
Maine WFHI ke training aur onboarding process ko dekh ke lagta tha ke main jaldi se samajh jaunga sab kuch. Par reality thodi alag nikli. Kya bataun, kaafi cheezein mujhe khud try karni padin thi samajhne ke liye, zyadatar instructions basic thi aur advanced workflows ke liye guidance kam thi. Pehla week main software aur dialer setup karne mein kaafi confusion thi, aur database feature ke integration mein bhi thoda waqt lag gaya. Support team se phone pe baat hui jo kuch madad toh ki, lekin response thoda delayed tha. Jo automatic updates aate rahe, unke baare mein clear info nahi mili training mein, toh kayi baar naya version aate hi mujhe khud dekhna pada changes ke baare mein. Jo thik laga woh sign up aur payment process tha, woh straightforward tha aur invoices samajhne mein koi dikkat nahi hui. Lekin overall training mein itna undirected kaam karna pada ki shuru mein lagta tha system aise he complicated hai. Agar onboarding thoda zyad behtar aur step-wise hota, toh shayad feedback thoda better hota.