Training ka mix maza aur frustration dono saath tha
Sabse pehle toh mai ye kehna chahta hoon ki training ka onboarding process kuch had tak theek tha, par jab kuch galt hua toh system ne usko handle karne mein kaafi problems di. Ek baar mera dialer freeze ho gaya tha onboarding training ke dauran, jo thoda frustrating tha. Lekin haan, screen pe instructions clear thi, ismein koi shak nahi. Aur jo training modules thi, woh kaafi achhi aur systematically arranged thi, par jab kuch tools kaam nahi karte the, toh support ko contact karna thoda mushkil tha aur response slow mila. Mujhe lagta hai ki onboarding mein thoda aur automation hona chahiye taaki jab kuch gadbad ho toh users khud hi quick fix kar saken. Agar yeh cheezein better hoti, toh training ka overall experience zyada smooth hota. Phir bhi, basic training content aur self-guided steps theek thi; bas jo glitches the unko thik karna zaroori hai.