Training ka mix karke accha bhi tha aur thoda frustrating bhi
Maine jab training start ki toh kuch cheeze samajh nahi aayi, especially onboarding ke dauraan. Software ke kuch functions jaise dialer aur support tools ko samajhne ke liye mujhe zyada self-study karni padi jo ki thoda frustrating tha. Lekin ek acha moment tha jab mujhe database feature ka use samajh aya, wo kaam karti thi as expected. Baaki onboarding flow thoda adhura sa lag raha tha aur training mein woh clarity nahi thi jo main expect kar rahi thi. Yeh bhi sahi tha ki training materials ko update kiya jata raha, jo thoda madadgar tha. Par overall, mujhe lagta hai ki mujhe apne aap se kuch cheeze seekhni padi aur sab kuch seedha samajh nahi aaya jaise ki maine socha tha. Sign up process toh theek tha, easy and straightforward, lekin invoice aur payment ka system mujhe jyada smooth nahi laga. Support calls mein thoda delay tha response mein, isi wajah se wo moment ache bhi lage aur thode frustrating bhi. Basically, training aur onboarding mein thoda balance hona chahiye, kyunki software ke features beneficial hain, par unko samajhna mushkil hai bina proper guidance ke.