Training ka mix experience, dono side dekhne ko mila
Toh main training aur onboarding process ke baare mein baat karu toh sabse pehle yeh kehna chahunga ki logon ka response timing kabhi kabhi acha laga toh kabhi thoda dheema bhi tha. Ek din main ne call kiya support ko, toh unhone turant answer kiya aur samjhane mein bhi help kiya, par ek doosre din jab mujhe kuch update ke baare mein detail puchna tha toh thoda wait karna pada. Onboarding flow simple laga aur training materials overall achhi quality ke the, but kabhi kabhi sections thode repetitive lagte the. Sabse achhi baat yeh thi ki wo feedback lene ke liye hamesha ready the, yeh kaafi motivating tha. Wapas waapas ek cheez mujhe clarify karni thi, toh wo thoda struggle hua lekin samasya solvable thi. Basically responsiveness ka bhi mix mila aur software samajhne mein thoda confusion hua, par clarity milte rahi, is wajah se feel hota hai ke dono positive aur negative dono aspects hain system mein.