Training ka idea aur reality mein thoda difference
Jab main training aur onboarding start kar rahi thi, toh meri soch thi ki sab kuch bilkul seedha aur samajhne mein asaan hoga. Lekin jab main actual mein software ke labels aur instructions ko dekha, toh kuch terms thode unclear lage. Ek baar jab main dialer setup kar rahi thi, mujhe realize hua ki 'Auto Call' option ka wording mujhe closely explain karna padta. Wording thodi confusing thi ki yeh option exactly kaise kaam karega. Baaki training modules jo diye gaye the, woh decent the, aur unke flow mein mujhe zyada dikkat nahi aayi. Lekin main expect kar rahi thi ki onboarding mein har chhoti chhoti cheez simple Hindi-English mix mein hogi taaki sabko samajh aaye. Jo live call database integration ka feature tha na, usko samajhne ke liye mujhe ek extra baar video tutorials dekhne pade, jo thoda irritating tha. Par overall, software ka use karna easy tha aur training ne kaafi madad ki start karne mein, bas wording ke thode issues the. Agar thoda sa language aur cues ko aur improve kiya jaaye toh onboarding aur bhi smooth hota.