Skip to main content

WFHI review

Training ka explanation toh acha tha, par onboarding mein confusion bhi thi

3 out of 53 of 5Verified customerTraining and onboarding

Training ka explanation toh acha tha, par onboarding mein confusion bhi thi

Main training aur onboarding process mein mixed experience dekh rahi thi. Pehle training sessions kafi clear thi, especially jab workflow aur software ke basic functions samjhaye gaye. Mujhe laga ki instructional videos aur materials detail mein the, jo genuine help karte hain naye users ke liye. Lekin jab onboarding ki baat aayi, toh kuch instructions vague thi aur kuch steps repeat karne padte the to get clarity. Yeh confusion thoda frustrating tha because of overlapping explanations. Lekin support team se jo guidance mili, wo prompt thi aur woh queries ko solve karne mein madad kar rahi thi. Overall toh fayda hua hai, lekin mujhe lagta hai ki onboarding thoda better organized ho sakti thi with simpler step-by-step approach. Mera suggestion yahi hai ki onboarding workflow ko thoda zyada structured banaya jaye jisse naye log jaldi samajh jaayein aur bore na feel karein. Training clearly helpful thi, lekin onboarding ko thoda polish karna chahiye before releasing to a wider user base. Dono cheezon me balance ki zarurat hai - clear explanation during training, aur seamless onboarding without extra confusion.

Sudha TyagiGujarat, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy