Training ka ekaam faayda tha par baki sab thoda confusing tha
Mujhe yaad hai jab main unka training aur onboarding flow use kar raha tha, tab mujhe samajh tha ki kaafi cheezein thoda complicated hain. Jo step-by-step guide thi onboarding ke liye, woh kabhi kabhi mujhe confuse karti thi aur mujhe lagta tha ki kuch cheezein unnecessary hain. Phir bhi ek baat mujhe achhi lagi ki training ke dauran dialer aur database features ko kaise use karna hai, is par clarity mili thi aur kaafi help mili thi. Lekin baaki jo process tha sign-up aur invoicing ka, usmein mujhe kaafi baar support ko call karna pada. Telephonic support accha tha, par onboarding flow itna smooth nahi tha. Abhi bhi mujhe lagta hai ki agle baar jab main fir se ye service use karunga, toh mujhe shayad kuch help ki zarurat hogi, specially jab updates aate hain ya calling tools mein kuch nayi cheezein add hoti hain. Overall, ek accha experience tha software ka, par training aur onboarding thodi better ho sakti thi taaki jo naye users hain unhe jyada struggle na karna pade.