Training ka content thoda basic raha
Mujhe lagta hai ki WFHI ki training aur onboarding thodi basic thi compared to jo main pehle use kar chuki thi. Jo software ka setup tha, usme kuch features thode intuitive nahi lage, aur onboarding flow mein clarity kam thi. Training material tha, par wo thoda generic tha aur daily workflow mein use hone wale specific challenges ko address nahi karta tha. Lekin haan, jo calling tools aur database features ke baare mein training thi, wo theek thaak thi, aur telephonic support accha tha jab bhi queries poochi. Automatic updates se kuch naye features aaye, par unke bare mein proper training nahi mili, jis wajah se adapt karna thoda mushkil hua. Invoicing aur payment process easily samajh aa gaya tha, ye ek acha aspect tha. Overall, training mein thodi aur personalization honi chahiye thi, tab experience better lagta.