Training just didn’t work well for me at all
I’m honestly frustrated by how poorly the training and onboarding functioned for me over several days. It wasn’t just the first few steps that felt confusing or glitchy; every time I tried to engage with the material or the onboarding flow, unexpected behaviors happened. The calling tools occasionally failed to respond properly and the dialer didn’t initiate calls smoothly, which made practice exercises difficult. Even the database feature seemed to misbehave when I tried to save or retrieve contacts. Automatic updates might be helpful for some, but for me, they seemed to coincide with frequent downtime or breakages. I contacted support repeatedly, but the telephonic assistance wasn’t very helpful beyond basic guidance, and it didn’t seem like ongoing issues were being resolved thoroughly. The invoicing and payment system was fine but didn’t compensate for the daily operational troubles I encountered. Overall, I’m disappointed, and if I had to give a verdict, I’d say the training and onboarding simply didn’t work well for me at all, which was a significant setback to my trying to use the software efficiently.