Training is more frustrating than helpful in day to day use
Honestly, the day-to-day training experience with WFHI’s system has been more frustrating than helpful. It’s not just about the initial steps; even after setup, using the software daily brings its own set of repetitive problems that feel like they should’ve been fixed long ago. The onboarding is one thing, but constant glitches and unclear instructions over routine tasks drain my patience. I’ve explained issues several times, and it seems like solutions don’t really stick or are only partial. The calling tools and database are functional but don’t always behave predictably, requiring me to restart steps that I thought were already learned. I expected smoother daily operation post-training, but instead, it feels like I’m repeating the same learning cycle continuously. There’s little progress beyond the basics, and I get why some users might lose faith in its lasting practicality. To put it plainly, the training doesn’t improve the day-to-day functioning as much as it should.