Training improved my onboarding but still room for speed
Compared to the other systems I've used, WFHI's training improved my onboarding noticeably. The sessions covered everything I needed to know about using the dialer and database, which helped me get started. The automatic updates ensured software stayed current without any manual effort. However, the onboarding itself took longer than I expected, taking more time to familiarize myself with some features. While the training was detailed, I found some steps could be simplified for faster understanding and application. Support was accessible but not always instantly responsive during busy hours. Overall though, the outcome was positive — I completed onboarding with confidence better than before, and the workflow felt smoother. Despite some delays, the training added value and I will likely benefit from it going forward.