Training hours worked well but onboarding was a bit off
Hey, wanted to share how my onboarding and training went with WFHI because honestly, it’s a mixed bag. The training modules themselves seemed designed to fit into flexible hours, which was perfect since my actual work times shift around a bit. I could pause and resume the lessons which was a relief. That said, the initial onboarding flow felt a little rigid and didn’t sync well with my schedule since some instructions assumed certain time blocks that just didn’t match my availability. The dialer tool worked smoothly during the practice calls, and the database feature was quite intuitive once I got the hang of it. But I had to poke around the software more than I'd like before everything made sense, and it wasn’t always clear what automatic updates did to my existing setup. Payment and invoicing were straightforward, though thankfully, because I didn’t want to spend time troubleshooting billing while learning the platform! Overall, decent but could be better tailored for varying work patterns.