Training hours were a surprise, balancing pros and cons
When I started the training and onboarding, I expected it would fit neatly into my regular work hours, but I quickly realized things were a bit different. The initial sessions were well-structured and informative, making it easy to get familiar with the calling tools and database setup. However, some weeks required additional hours beyond my usual schedule, which sometimes clashed with other commitments. The flexibility to access some modules asynchronously helped balance this out, though not all parts were available this way. The onboarding flow itself was mostly straightforward, with clear guidance and resources, yet I needed to spend extra time troubleshooting a few software features on my own. Overall, I found the training useful but not perfectly aligned with my daily hours. The support team was responsive when I reached out, which helped manage some of the scheduling challenges. In conclusion, the program offers solid training, but if your work hours are fixed tightly, you might be caught off guard by the extra time needed. This might not be a dealbreaker, but it’s something worth considering before committing fully to their schedule.