Training Hours Were a Bit Misaligned
The training and onboarding process required more effort than I anticipated because it didn't align smoothly with my actual working hours. On the positive side, the software's basics were well covered during the training sessions I attended. The materials and tutorials were fine for getting familiar with the database and calling tools. However, their scheduling was a problem for me because some sessions were held during peak workload periods when I couldn't focus fully. This meant I had to spend extra time revisiting the content on my own. I see the value in their thorough approach, but the timing could have been better adjusted to accommodate diverse schedules like mine. It took quite a bit of juggling to keep up, and sometimes I felt frustrated by the disconnect. In sum, while effort was expected, I think a more flexible timetable would have eased the burden and improved my overall experience during onboarding.