Training hours didnt really suit my schedule
The onboarding sessions were comprehensive but they didn't exactly fit into the hours I actually work. The training schedules were primarily in a fixed slot that overlapped with some of my busiest times, which made it difficult to fully concentrate or attend all sessions. That said, the training content itself was well put together, with clear explanations on using the calling tools and database features. I appreciated the recorded sessions for later review but found the live interactive parts challenging to attend due to timing. The onboarding flow was smooth otherwise, and I managed to learn the essentials despite these scheduling hurdles. One positive was the access to telephonic support, which helped clarify some doubts after the training. However, personalization in timing would have made onboarding less stressful for someone like me who has irregular working hours. On the whole, the training was helpful but somewhat inconvenient to fit into my actual work routine, which dulled its impact slightly.