Training hours didn’t really fit my schedule
I found that the training and onboarding schedule didn’t quite match the hours I usually work, which made balancing the two tricky. The sessions were fixed at times when I was often occupied with other commitments, resulting in missed parts or needing to catch up later on my own time. This lack of flexibility meant I couldn’t fully participate in real-time onboarding discussions, which I think would have helped me understand the software and calling tools more effectively. Also, the pacing was a bit off for my workflow, as I ended up feeling rushed through some modules while other content dragged on longer than necessary. The telephonic support was the one area that I found accessible outside the set hours, but it only covers certain issues and can’t replace the full training experience. Overall, I think the program could be improved by offering session times that better account for diverse work schedules. Without that, the fit between training and practical availability felt lacking and made the learning curve steeper than necessary.