Training hours didn’t fit my actual work schedule at all
From the start, I had a hard time with the allotted training and onboarding hours because they didn't match when I actually have time to work. The training sessions were often scheduled during hours when I was busy with other commitments, which made it difficult to follow along properly. The software itself seemed fine, and the sign-up process went okay, but the timing was a real barrier. I reached out for telephonic support to see if they could offer more flexible timings or recorded sessions, but the response was limited and didn’t quite solve the problem. Because of this mismatch, I struggled to complete onboarding at my own pace and felt frustrated. The database and dialer features seemed good but without proper training in convenient hours, I couldn’t make full use of them. One positive was that invoicing and payment steps were clear enough to handle independently.