Training hours didn’t fit my actual schedule, unlikely to repeat the experience
The training content itself was informative and covered most necessary areas thoroughly, but the scheduling was the main issue for me. As someone who works irregular hours, the pre-set training sessions didn’t align well with my availability. The onboarding process assumed standard working hours, which isn’t always realistic in my case. I found that I had to make compromises to keep up with the lessons, sometimes attending late or early sessions that affected my productivity elsewhere. The software’s automatic updates brought improvements, but these also sometimes coincided with busy days, making it hard to keep pace. Although the telephonic support was technically helpful when I called, accessing it in the right time window was difficult given my schedule. Billing and payment procedures were straightforward and did not add extra complications. Overall, while the training was decent in quality, it didn’t fit my working pattern well enough and if given a choice, I probably wouldn’t repeat this experience. I would suggest the system consider more flexible timing options for learners with diverse schedules in the future.