Training helps but that initial dialing section stood out
I went through the onboarding and training with straightforward expectations. By the end, I felt confident about using the database features and handling automatic updates comfortably. The training modules were clear and paced well. What stood out for me was the section focused on the calling tools and dialer. It was detailed and practical, giving me a hands-on feel rather than just theory. That part especially built confidence for using the software day-to-day. There was a minor issue with some terminology that could be clearer, but overall, the content was sufficient for me to grasp key functions. The invoicing and payment process wasn't complicated either which helped avoid confusion. Onboarding proceeded with clear steps and telephonic support was reachable if I hit snags. I would say the training left me ready to use the tool effectively, though I still want to explore a few features independently to get more comfortable.