Training helped with basics but confidence still mixed
The training program offered by WorkFromHomeIndia gave me a solid understanding of the basic software features and how to use the dialer efficiently. This aspect definitely went well and made it easier to start handling the database and calling tools. However, I found that my confidence level at the end of the onboarding was mixed. While the training covered many important areas, some parts felt rushed or slightly vague, especially around workflow integration and the automatic updates. I appreciated the telephonic support but sometimes the responses were not as detailed as I needed, which left me unsure about more complex features. On the positive side, the sign-up and payment process was smooth, which reduced stress early on. The training's scheduling fit well with my daily hours, although I would have liked more interactive examples to actually test new skills during sessions. Overall, the basics were well covered and helped me start using the platform, but I still feel I need more confidence-building information or refresher support to fully master the system. Balancing the good introductory content with the areas that felt incomplete gives me a realistic view of where I stand.