Training helped me get the hang of things over time
The onboarding and training didn’t wow me immediately, but after a few days of using the software day to day, I definitely felt more comfortable with it. The training materials were pretty straightforward, and I liked how I could revisit them whenever I needed a refresher. After the initial setup, the database and calling tools became easier to work with, and the dialer especially was reliable across the week. Of course, there were small hiccups like scheduling issues or features being a bit hidden at first, but nothing that took long to figure out. I found the updates one day subtly changed the interface, which was initially confusing, but I adapted quickly. So after spending a bit of time with the software, I can say it now fits smoothly into my workflow even if the start wasn’t perfect.