Training helped me get started clearly, though some steps could be reordered
The training and onboarding with WFHI provided me with a clear enough outcome to manage my remote workflow, even though some steps in the process could have been better ordered. Right from the onset, I got a decent understanding of how to use the software’s main features, particularly the calling tools and dialer. The database integration was explained well, which helped me organize my contacts efficiently. Although some sections of the training felt slightly out of sequence, this did not stop me from eventually navigating the updates and support systems effectively. The payment and invoicing procedures were also user-friendly and easy to complete, which made the initial setup less stressful. Support was available when needed, though I found that in some cases a quicker response would have improved my experience. Overall, the training’s end result was that I could confidently use the software to support my workflow, which is the main reason I value it despite minor hiccups in the onboarding order.