Training helped but there was still a bit to figure out
It surprised me how much of the remote workflow setup I ended up figuring out on my own after going through the initial WFHI training. The onboarding sessions did cover the essential functions of the dialer and usage of the database, which was helpful, but I quickly realized that some parts of the software were not as intuitive as I'd hoped. Particularly, understanding how automatic updates would impact ongoing workflows was something the training didn’t fully clarify. On the other hand, this gave me the chance to explore features at my own pace, which I found useful in the long run. Overall, while I expected more detailed hands-on guidance on every aspect, I appreciate that the training struck a balance so I didn't feel overwhelmed but was still challenged to learn actively.