Training helped, but the daily run was what mattered most
Going through the training and onboarding was a structured process, and initially, the sessions were quite clear. What stood out for me was how the software performed during the following weeks of daily use rather than just the first setup. The dialer system worked reliably every day, integrating well with my usual workflow, and the database management stayed consistent without glitches. Though the onboarding helped kickstart the use, it was the ongoing performance that really mattered. From attending calls to tracking data, everything was functional and practical. One small thing was that during some updates, a few features shifted slightly, which took a bit of getting used to each time. Still, the support team’s guidance helped me settle these minor changes. Overall, training set the base, but the software’s dependable day-to-day operation was what actually made me comfortable and satisfied with the product.