training helped but ongoing support could be better
Overall, the training and onboarding provided a decent foundation but lacked some follow-up support that I expected to help with ongoing setup. I was able to configure the calling tools and dialer initially without too much trouble thanks to the clear instructions. The database feature also got set up well during onboarding. However, some parts of the process felt like a one-off effort — such as understanding automatic updates and managing the billing interface — which seemed to require revisiting as time went on. There wasn’t much guidance on how these features might evolve or what common issues to anticipate. While the initial training set me up comfortably, I found myself needing to seek extra help later on. This left me wishing for a more continuous learning option or check-in to smooth the transition from first use to regular operation.