Training helped, but missing a few key pointers
The training and onboarding covered many of the basic features, including how to use the dialer and manage the database effectively. It was fairly easy to follow the initial steps and understand the payment and sign-up process. However, I found that some of the more advanced features or shortcuts were not well explained, making deeper use of the software slower for me. When I looked for specific guidance, I sometimes struggled to find relevant documents quickly, as the available materials weren’t organized in the most obvious way. The telephonic support was helpful when I eventually reached out, but having clearer instructions upfront would have saved time. Overall, the training did the job for basic needs, but I’d say it could improve by adding more detailed walkthroughs and a more user-friendly structure to find what you’re looking for.