Training helped but I still figured out many things myself
The training sessions laid a good foundation for getting started with the software and the calling tools. They covered the basics clearly, and the telephonic support was friendly and willing to help when I reached out. However, I quickly realized that a lot of the fine details required some trial and error on my part. For instance, properly setting up the database to fit my exact needs took several attempts without direct assistance. Also, understanding how automatic updates influenced certain features was confusing at times, and I had to learn by exploring rather than through provided guidance. On the plus side, the onboarding flow was well structured, and signing up as well as handling payments was straightforward with clear invoices. I appreciate that the support was accessible when needed, though more proactive tips would have been helpful. Overall, a mixed experience where some things were well supported, and others demanded personal effort and patience.