Training helped but I still feel a bit shaky
By the end of the onboarding training, I felt more confident using the WFHI software, especially the calling tools and the database functions. The repetitive drills prepared me somewhat, but honestly, the waiting times between training chunks tested my patience. I get why it’s designed that way, but sometimes it feels like it slows down progress. The invoicing and payment steps were smooth enough, and priority assistance is responsive. So yes, good and bad: I can use most features now, but I’m wary about handling complex workflows without extra help. It’s useful, though it’s not perfect, and I’m cautiously optimistic.