Training handled issues but took longer than expected
The training program was comprehensive, covering most areas needed for smooth software operation. I encountered some problems initially, particularly with the dialer not syncing well with the database. This led to dependency on telephonic support more than I had anticipated. The support team was accessible, and their guidance helped resolve some of the issues, but the process was slow and stretched my time investment. Payment and invoicing went through without complications, and signing up was quick enough, so that aspect was efficient. Automatic updates happened regularly, which kept the software current and prevented old bugs from festering. Despite these positives, the overall training length extended because of repeated troubleshooting sessions. I don’t feel the training overly complicated things, but it did require patience to get everything fully functional. Calling tools performed adequately once initial kinks were ironed out, though the initial setup took longer than expected. In summary, the training managed problems effectively but at a cost of additional time, something that future users might want to account for when planning their schedules.