Training handled errors poorly but sign-up was smooth
At first, signing up was pretty straightforward which I appreciated because I expected more hassle there. However, when I started training and ran into some problems with the dialer feature not connecting properly, the response was slow and a bit confusing. I found myself waiting and repeating explanations during support calls, which was frustrating. It felt like they weren’t fully prepared for those issues or lacked enough resources to fix them quickly. On the positive side, I liked how the invoicing process was clear and without surprises, that part was handled well. But the poor handling of technical glitches during training made me question the overall reliability at first. It was a mixed experience where one part was fine and the other definitely needed improvement.