Training had useful info, but left too much to figure out
Starting the training was promising; the first few modules gave clear instructions about basic navigation and using the software features like the database. However, as I moved to more complex parts like dialing workflows and integrating automatic updates, the content became sparse. I found myself spending a lot of time experimenting to understand how to apply what little was explained. The onboarding helped to an extent but lacked detailed step-by-step guidance for advanced features. One positive was the training dashboard where I could track my progress easily, which kept me motivated. Still, the overall experience was a mix of good foundation and missing deeper support, forcing me to learn on my own more than I expected. This approach worked for me only because I had previous related experience, but less skilled users might struggle more with the gaps in training.