training had some patience testing waits but not too bad overall
I went through the training and onboarding with wfhi and overall it went well but there were a few frustrating bits mainly around waiting and repeating things. The sign up and initial setup was smooth and the invoicing was clear so that part worked fine. On the training side, some of the modules felt a bit repetitive and I sometimes found myself waiting for support responses longer than I wanted. Although the telephonic support was helpful when I finally got through, those waits made the process test my patience at times. The automatic updates also made me reload and revisit some training materials which was a bit of a drag. That said, I got the hang of the calling tools and dialer pretty well after a day or two and the database feature wasn’t too complicated once I started using it regularly. Overall, the experience was positive even if it could have been faster with fewer repeated explanations and less downtime waiting for answers. If you’re patient and don’t mind some back-and-forth, this training will probably work for you, but if you expect everything to be quick and seamless from the start, it might be a bit rough. I guess the main thing that stuck out was the waiting periods being longer than necessary, that’s where it could improve.