Training had some necessary repeats but no long waits
So, I’ve done this training and onboarding twice now with different teams, so trust me, I know the drill quite well. The good thing is the program covers all bases nicely, so you don’t miss anything important. However, fair warning: expect some repetition because certain basics are emphasized again and again, which felt a bit tedious honestly. On the other hand, the waiting time between sessions was minimal, so it wasn’t one of those processes where you end up twiddling your thumbs. The sign-up and payment steps were efficiently handled, so transitioning into the training felt pretty seamless. The software, dialer, and database features are explained well enough that the need for repeating parts makes sense to reinforce understanding. Telephonic support was available without long hold times, which I really appreciated this round since in other setups I have endured longer waits. Automatic updates pushed through steadily, which helped keep all tools current without extra effort on my part. So, while the repeats can be a drag, the overall pace and support level balanced it out well enough.