training had patience but some waiting was unavoidable
The onboarding and training process had its strengths and its annoyances for me. Initially, the pace was steady and the materials were clearly presented. The step-by-step guides and videos covered most topics I expected, with repetition around key points that helped reinforce learning without being overbearing. However, the waiting between access to some of the live guidance sessions was a bit longer than I would have liked, and it felt like there was unnecessary delay from scheduling to actually joining the sessions. The automatic updates to training materials were useful, reflecting new features I saw pop up in the software during the weeks I used it. The telephonic support was patient and answered my questions thoughtfully but sometimes required follow-up calls due to incomplete explanations on the first try. Signing up and paying was typically smooth in one go, so no major problems there. So, while the training balanced learning well with some repetition, the wait times for interactive sessions were a definite downside during the process.