training had its ups and downs, so I guess I might ask again
The training was a real mixed bag for me. On one hand, the onboarding sessions were useful in learning the basic use of the calling tools and how to navigate the database. But on the other hand, some parts were so unclear that I had to rely on support calls more than I wanted. The automatic updates sometimes changed the interface without much warning which added to the confusion. It wasn’t terrible, but definitely not perfect either. Sometimes I felt the software assumes you’re a pro already, and that’s not me yet. Invoicing and payment setup went smoothly, which was a plus. Honestly, I think I might need help next time I have to train someone else, because explaining the gaps is frustrating. Overall, it worked well enough to start with, but I’m not fully comfortable managing everything solo right now.