Training had its ups and downs, could be better
The onboarding and training from WFHI showed both pros and cons. The training material was well prepared and easy to access, which I appreciated. It helped me get familiar with the basic features of the software quickly. However, when things went wrong — particularly during the setup of the calling tools — the support was not as responsive as I hoped. It took longer than expected to address certain technical issues, which made the initial days frustrating. Despite this, the team did make efforts to rectify the problems and communicated updates. I also want to recognize that the automatic software updates seemed to work fine without causing noticeable disruptions. The sign-up and payment parts were smooth but felt a bit rushed, with some minor room for improvement in clarity. Overall, while the onboarding did not go perfectly and I wish some hiccups were handled better and faster, it was not a total failure. I could see potential here and the good aspects gave me confidence that improvements would come. I remain cautiously optimistic about continuing with WFHI's software and services.