The onboarding and training process was somewhat frustrating. A lot of repetition was involved, whic
The onboarding and training process was somewhat frustrating. A lot of repetition was involved, which made it feel longer than necessary. At times, I had to wait between sessions, which disrupted my workflow. However, I appreciated that the training material was thorough, even if the delivery dragged. The software's calling features were explained clearly, but I wish the onboarding had been more streamlined to save time. Also, the database setup felt a bit confusing at first, so maybe more practical examples would help. While the overall experience was disappointing, I did find the telephonic support relatively helpful when I reached out. It balanced out some of the initial frustration, but I hope future updates will focus on speeding up the training steps.