When I signed up, I had pretty high hopes for the onboarding and training sessions, as I thought the
When I signed up, I had pretty high hopes for the onboarding and training sessions, as I thought they'd thoroughly cover everything I needed to get started. On one hand, the initial modules were clear and paced well, giving me a good feel of the software’s features and how to use the dialer efficiently. The trainers were patient and answered questions thoughtfully. However, as I progressed, parts of the training felt rushed and skipped over some important aspects of the database feature and daily workflow integration. It wasn’t quite what I expected in depth, which left me scrambling a bit when trying to set up certain automation features on my own. The onboarding flow itself was logically structured but could use more practical examples. Overall, it was a mixed experience — useful but not flawless — so I think future updates to the curriculum might help others avoid the same confusion I had.