Training had its strengths but was missing some elements
Looking back at my experience with WFHI's training and onboarding, I found it quite efficient compared to what I had used before. The guided modules on using the dialer and database features were clearer and more structured than previous softwares I'd tried. However, I noticed that while the training addressed most technical aspects, there was less focus on real-life workflow integration, such as syncing with my existing schedule or managing unexpected calling issues. The onboarding flow was smooth but could have been enhanced with more interactive troubleshooting sessions. Automatic updates were well-explained but sometimes introduced slight changes that weren't initially covered. The telephonic support helped fill gaps when I was stuck, though occasionally responses took longer than I would have liked. Payment and invoicing processes were straightforward from my end. Overall, the training offered a solid foundation but missed out on some practical nuances that would have made adapting quicker and more seamless.