Training had its moments but I'll try again
My experience with the training and onboarding was a mixed bag, compared to what I have used before. The software was pretty intuitive in some ways, especially the database feature which integrated nicely into my existing workflow. I found that when I reached the module that explained the calling tools and dialer, it was very helpful and detailed, better than other platforms I tried. However, earlier steps during onboarding felt a bit rushed or unclear, and the automatic updates sometimes disrupted workflow unexpectedly. I was also a bit uncertain when calling the support helpline if they fully understood my queries, which added some frustration. Despite these hiccups, the training gave me enough foundation that I feel I would probably go through it again if given the chance, hoping the overall experience might be smoother next time. The sign-up and payment process was straightforward and didn’t add any stress, so starting was easy. I appreciate that there were solid parts, but also accept this is not perfect, so I look forward to seeing how it improves if I decide to keep engaging with it.