Training had its moments but confidence wasn't fully built
Starting the training and onboarding had me hopeful because the initial modules seemed clear enough. However, as I progressed, I found some steps confusing and the instructions sometimes lacked detail. I was left wondering if I missed something or if the software was behaving differently than explained. While the training sessions provided a good overview of the calling tools and managing the database, I didn’t feel fully confident by the end. The automatic updates did add some changes I wasn’t prepared for, which made things a bit overwhelming at times. The support was reachable but not always able to clear my doubts completely in the moment. I appreciate the effort that went into the program and saw some positives, but the overall experience felt somewhat mixed. I’m still uncertain about fully mastering the workflow without additional help or practice beyond the training period.