Training had helpful moments but struggled with glitches
The training program provided some useful information, especially when navigating the database and dialer features. I appreciated having a structured outline but often the sessions were slowed down when technical issues popped up. Sometimes, the software froze or took a long time to load the training content, which interrupted the flow. When glitches happened, support wasn’t always immediately available to fix the problem and I had to wait longer than expected. On the positive side, once things were running, the trainers were patient and gave clear instructions. However, the inconsistency of the software sometimes made it hard to stay focused. If the system worked smoothly, I believe the onboarding would be more effective. As it stands, the mix of good training content and operational hiccups made the experience less satisfying. I’m grateful for the effort put in but hope that the technical side gets better, so future trainees don’t face these issues.