Training had good structure but some steps felt out of order
The onboarding and training had a warm tone and covered a lot of ground, but I couldn’t help but feel that some steps weren’t in the most sensible order. It started by introducing the software basics well, which helped me grasp what to expect. However, when it came to advanced features like the dialer and database integration, the curriculum jumped around a bit, making it harder to follow as a newcomer. I did appreciate the friendly presentation style, which kept me engaged even during confusing parts. The step about automatic updates felt placed too late when those updates could have affected earlier features I was learning. Despite this, the overall flow allowed me to get set up without feeling overwhelmed, though it could definitely be improved with more logical sequencing. The system did provide helpful resources for when I got stuck, so that side was good enough to balance out the rough edges in order.