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WFHI review

Training had good points but some gaps too

3 out of 53 of 5Verified customerTraining and onboarding

Training had good points but some gaps too

I went into the training and onboarding with clear expectations from the detailed overview provided beforehand. Many parts matched what I expected, especially the initial setup instructions and the database tutorial. The clarity there was impressive and helped me get started smoothly, hitting the right pace. However, I found that some sections felt a bit rushed or missing explanations I thought would be included, like more detailed usage of the dialer tools during busy workflows. It left me a little unsure about advanced features that I wanted to explore further. The support team was helpful when I reached out, balancing that out somewhat. The mix of things working well but some gaps meant I finished with a solid base but still feeling there was room to grow. Overall, it was a decent match but not perfect against my expectations.

Vivek ChakrabortyGoa, IndiaExperience: Published:
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